Behind the Tap Spotlight: Customer Service Leadership Team – Eunice Estremera, Meleshia Boone and Catrina Tanner Meet Customer Service Manager Catrina Tanner, Customer Service Supervisor Eunice Estremera and Call Center Supervisor Meleshia...
More infoJosh’s Journey
Josh’ Journey – CCWA Communications Intern Josh Webb shares what he is learning on his journey in the water industry. From 1955 to 2021, the Clayton County Water Authority has done an excellent job providing over 290,000 (or 82,000...
More infoBehind the Tap Spotlight: D&C Compliance Manager Charles Ecton
Behind the Tap Spotlight: D&C Compliance Manager Charles Ecton Meet CCWA’s Distribution & Conveyance Compliance Manager Charles Ecton. He is responsible for keeping the Authority current with all Georgia EPD (Environmental Protection...
More infoBehind the Tap Spotlight: Program Manager Lauren Chamblin
Behind the Tap Spotlight: Program Manager Lauren Chamblin Meet Program Manager Lauren Chamblin. Lauren works in CCWA’s Program Management/Engineering (PME) Department where she is responsible for overseeing the on-demand contracts with...
More infoBehind the Tap Spotlight: Lift Station/Preventative Maintenance Specialist Denver Huey
Behind the Tap Spotlight: Lift Station/Preventative Maintenance Specialist Denver Huey Meet Lift Station/Preventative Maintenance Specialist Denver Huey. Denver works in CCWA’s General Services Department ensuring the Authority’s 41 lift...
More infoBehind the Tap Spotlight: Conservationist Jasmine Scott
Behind the Tap Spotlight: Conservationist Jasmine Scott Meet Conservationist Jasmine Scott. Jasmine works at our Melvin L. Newman Wetlands Center where she talks with visitors about wetland habitats and their importance in helping us manage heavy...
More infoBehind the Tap Spotlight: Call Center Lead Justin Burns
Behind the Tap Spotlight: Call Center Lead Justin Burns Meet Call Center Lead Justin Burns. Justin troubleshoots standard day-to-day inquiries and handles escalations from customers. He is responsible for frequent follow ups directly to...
More infoBehind the Tap Spotlight: Meter Installation Crew
Behind the Tap Spotlight: Meter Installation Crew Meet CCWA Meter Installation Crew made up of Crew Leader Scott Cantrell, Equipment Operator Kenneth Earp and Utility Service Mechanic Lariicco Elliott. (They are currently short one mechanic.)...
More infoBehind the Tap Spotlight: Distribution & Resource Coordinator Adam Horton
Behind the Tap Spotlight: Distribution & Resource Coordinator Adam Horton Meet Distribution & Resource Coordinator Adam Horton. Adam manages CCWA’s Water Production re-pump facilities, elevated tanks and reservoir dams. He also...
More infoBehind the Tap Spotlight: I.T. Systems Administrator Nadia Brunson
Behind the Tap Spotlight: I.T. Systems Administrator Nadia Brunson Meet I.T. Systems Administrator Nadia Brunson. Nadia’s work behind the scenes is critical to CCWA’s operations as she supports internal staff whose work impacts customers...
More infoBehind the Tap Spotlight: Customer Accounts Specialist Kawanis Howell
Behind the Tap Spotlight: Customer Accounts Specialist Kawanis Howell Meet Customer Accounts Specialist Kawanis Howell. Kawanis works in Customer Service where her duties include processing new service, courtesy credits for leak adjustments...
More infoBehind the Tap Spotlight: Warehouse Supervisor Derek Cofield
Behind the Tap Spotlight: Warehouse Supervisor Derek Cofield Meet Warehouse Supervisor Derek Cofield. Derek oversees the daily operations of CCWA’s Warehouse managing a staff of four and a $1.9 million inventory. This includes procuring all...
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