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CCWA’s Customer Account Information System will be unavailable Sunday, February 13 from 5 a.m. – 8 a.m. for system maintenance. Customers will not be able to make payments or check their account balance during this time.

Once you register your online account, you are ready to take advantage of many online options. These include:

  • View your monthly usage
  • Set your own password
  • Set up payment reminders, confirmation emails or text notifications
  • Update your email address, phone number & mailing address
  • Sign up for auto pay
  • Start or stop service
  • New customers can schedule a two-hour window appointment Monday – Friday between 8 a.m. – 4 p.m. to have their service turned on
  • Schedule service reconnections
  • Schedule new service appointments

Customers will also be able to:

  • Pay in person with new swipe machines adding improved security
  • Pay securely online, by text, or phone 24/7
  • Payments made online, by text, or phone will incur at $2.15 convenience fee.

If you have any problems registering your account, please contact our Call Center at 770.960.5200.