Accessing Account Information
To enter your account number in our new system, do not enter any leading zeros or dashes. For example, if your account number is 012345-04, your new account number is 1234504.
If you have any problems registering your account, please contact our Call Center at 770.960.5200.
Once you register your online account, you are ready to take advantage of many new, online options. These include:
- View your monthly usage
- Set your own password
- Set up payment reminders, confirmation emails or text notifications
- Update your email address, phone number & mailing address
- Sign up for auto pay
- Start or stop service
- New customers can schedule a two-hour window appointment Monday – Friday between 8 a.m. – 4 p.m. to have their service turned on
- Schedule service reconnections
- Schedule new service appointments
Customers will also be able to:
- Pay in person with new swipe machines adding improved security
- Pay securely online, by text, or phone 24/7
- Payments made online, by text, or phone will incur at $2.15 convenience fee.