Crews have repaired the water main break in the Mt. Zion/Fielder Road area. Customers with discolored water should flush (run) their cold water for 5-10 minutes. That should clear up an discoloration.

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Toilet Rebate Program

Who is Eligible

CCWA residential customers and multi-family properties who meet the following qualifications are eligible:

Residential Customers who own or rent a single-family residential home that was built in 1993 or earlier and have older, water-wasting toilets (3.5 – eight gallons per flush) are eligible for the program. The customer’s account must be in good standing. The rebate is only valid for toilets purchased after September 28, 2007. See information at right on applying for a rebate.

Multi-family Properties including apartments, townhome communities, and condominiums, are invited to participate in a rebate program to replace old, inefficient toilets through the Multi-Family Toilet Rebate Program.

Eligible customers receive account credits of $50 for high-efficiency toilets (HET) or $75 credits for ultra-high energy efficient toilets (UHET). Properties must install a minimum of 30 toilets.

Multi-Family Toilet Rebate Details

How Do I Apply / Get an Application

CCWA customers may obtain the application form from the Metro North Georgia Water Planning District by:

Eligible CCWA customers will have to submit the following to the Metro North Georgia Water Planning District:

  • Toilet Rebate Application 2019
  • The original purchase receipt
  • A copy of their most recent CCWA water bill
  • Agree to an installation verification check


Can I email the application to The District?
No. They must have an original signed application for the program files.

Will I receive a rebate check?
No, the rebate will be applied as a credit to your Clayton County Water Authority account. This will be reflected on your bill one or two months after The District has approved your application.

Who pays for installation?
Customers are responsible for installation.

I live in a condo/townhome. I do not pay a water bill to a utility, I pay my condo association. Can I participate in the regional rebate program?

Unfortunately, master metered condo and townhome associations are considered commercial accounts. Right now the program is only open to individual residential accounts.

The Clayton County Water Authority participates in a regional Residential Toilet Rebate Program administered by the Metro North Georgia Water Planning District (The District). This incentive program encourages customers to replace older, inefficient toilets and install ultra low-flush toilets (ULFT) or high efficiency toilets (HET).

As of May 1, 2019 eligible customers will receive a $100 rebate for installing an approved WaterSense certified ultra-high-efficiency toilet (1.1 gallons per flush or less). Eligble customers will recive a $50 rebate for an approved WaterSense certified high-efficiency toilet (1.28 gallons per flush). Customers can receive up to two (2) toilet rebates per household. Purchase a toilet on the rebate approved toilet list, which can be found on The District’s web site, which is provided below. These toilets have received the WaterSense certification. The Metro North Georgia Water Planning District administers this program. For more information, the list of eligible toilets or an application, visit The District’s web site, or call 404.463.8645.