Customer Service drive-thru’s are open, but our lobbies remain closed. Recreation Areas are open, but the Newman Wetlands Center remains closed.

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Facility and Plant Tours

A facility tour is a great way for students, or other groups, to learn more about our innovated treatment processes used and what goes on behind the scenes.  To schedule a tour one of our water reclamation facilities or water production plant please call 770.960.5217.

DUE TO THE GROWING CONCERN SURROUNDING COVID-19 WE ARE SUSPENDING PLANT TOURS UNTIL MAY 12.

Water Reclamation Facility Tours

See how the CCWA uses biology and other treatment processes to clean up wastewater with a tour of the W. B. Casey Water Reclamation Facility in Jonesboro. Tours are available for high school students Tuesdays – Thursdays between 8 a.m. – 3 p.m. Groups should be between five (5) and 20 people.

Water Production Plant Tours

Learn how clean, safe drinking water is produced for more than 270,000 residents with a tour of the Terry R. Hicks Water Production Complex in Jonesboro. Tours are available Tuesday – Thursday between 8 a.m.— 3 p.m. for students in 4th grade or older. Groups should be between 10 – 35 people.