CCWA will be closed on Wednesday, June 19 in observance of the Juneteenth holiday. We will resume normal business hours on Thursday, June 20. If you have a water, sewer or stormwater emergency, please call us at 770-960-5200.

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Contact Information

Mailing Address

Clayton County Water Authority

1600 Battle Creek Road

Morrow, GA 30260-4302

Customer Service

770. 960.5200

Business Office


Hours of Operation

Monday – Friday 8 a.m. – 5 p.m.

To Report an Emergency After Hours

To report an emergency, such as a water main break, large water leak, sewer backup or storm drainage issue after regular business hours, please call 770.960.5200.

To Report Illegal Dumping

It is important to keep our stormwater infrastructure, streams and creeks free of any harmful items that wind up in our drinking water reservoirs. This includes used motor oils, paints, pesticides, chemicals, litter, trash and even grass clippings.
Many people believe that everything in a storm drain goes through a treatment process just like wastewater. However, Clayton County’s stormwater infrastructure is not tied in to our sanitary sewer system. So, everything that makes its way into a storm drain, stream or creek winds up in our raw water reservoirs.
If you see someone dumping anything into one of Clayton County’s storm drains, streams or creeks, please contact Customer Service at 770.960.5200 so we can investigate the incident. If you see someone in a vehicle dumping, any information you can provide (tag number, company name, etc.) is helpful.

To Report a Drainage Problem or Sinkhole

To report a drainage problem or sinkhole during regular business hours, please call 770.960.5200, then press 5. To report this problem after hours, please call 770.960.5200.

Driving Directions

Download driving directions to the following Clayton County Water Authority facilities:
Headquarters Complex
Newman Wetlands Center
Shamrock Community Use Building
J.W. Smith Community Use Building