CCWA’s Customer Account Information System will be undergoing routine maintenance on Sunday, June 22 between 10:00 a.m. – 12:00 p.m. During this time, the My Account feature on our website will be unavailable. Customers will still be able to access the Pay My Bill feature on the website. We appreciate your patience and understanding.
Behind the Tap Spotlight: Hicks Water Production Plant Operator Stephen Gibbs Meet Terry R. Hicks Water Production Plant Operator Stephen Gibbs. Stephen’s primary job duty is to provide safe, clean drinking water to the people of Clayton...
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Meet W.B. Casey Water Resource Recovery Facility (WRRF) Plant Manager Jim Powell. Jim oversees the day-to-day operations of CCWA’s largest wastewater treatment plant, which is permitted to treat 24 Million Gallons Per Day (MGD). This plant...
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Meet Customer Service Specialist Lakeshia Bennett. Lakeshia works at our HQ Customer Service lobby on Battle Creek Road where she ensures customers’ payments are applied correctly to their account, answers account questions, processes...
More infoBehind the Tap Spotlight: Distribution & Conveyance Installation/Repair Supervisor Boyd Cummings Meet Distribution & Conveyance Installation/Repair Supervisor Boyd Cummings. Boyd supervises two repair crews. They are responsible for all...
More infoBehind the Tap Spotlight: Procurement Inventory Specialist Michelle Palominos Meet Procurement Inventory Specialist Michelle Palominos. Michelle works in our Warehouse and prepares quotes for inventoried supplies to ensure we have an adequate...
More infoBehind the Tap Spotlight: Risk Management Director Karen Riser Meet CCWA Risk Management Director Karen Riser. Karen has the complex job of managing CCWA’s property and casualty insurance program, overseeing the procurements process in...
More infoBehind the Tap Spotlight: Microbiologist Melissa Hammond Meet CCWA Microbiologist Melissa Hammond. Melissa works in our Water Production Department’s Water Quality Laboratory. Her primary job duty is the sampling and bacterial analysis of the...
More infoWe’ve talked about the role wetlands play in maintaining a successful Water Authority. Now I want to introduce another major hero at the authority, our reservoirs. CCWA has a surface water system that utilizes five raw water reservoirs and...
More infoBehind the Tap Spotlight: Stormwater Inspection Technicians Deyontai Singleton and Corey Binion Meet Stormwater Inspection Technicians Deyontai Singleton and Corey Binion. As part of the Stormwater Compliance Team, these guys inspect CCWA’s...
More infoJosh’ Journey – CCWA Communications Intern Josh Webb shares what he is learning on his journey in the water industry. Today’s heroes are wetlands. CCWA uses constructed treatment wetlands to help give highly treated wastewater an...
More infoBehind the Tap Spotlight: Meet Meter Services Technician Rachel Schuler. As a Meter Services Tech, Rachel reads meters, investigates stopped meters and high usage, and provides customer service out in the field. Water meters are read...
More infoJosh’ Journey – CCWA Communications Intern Josh Webb shares what he is learning on his journey in the water industry. Today’s heroes are wetlands. CCWA uses constructed treatment wetlands to help give highly treated wastewater an...
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