Meet W.B. Casey Water Resource Recovery Facility (WRRF) Plant Manager Jim Powell. Jim oversees the day-to-day operations of CCWA’s largest wastewater treatment plant, which is permitted to treat 24 Million Gallons Per Day (MGD). This plant...
More infoBehind the Tap Spotlight: Customer Service Specialist Lakeshia Bennett
Meet Customer Service Specialist Lakeshia Bennett. Lakeshia works at our HQ Customer Service lobby on Battle Creek Road where she ensures customers’ payments are applied correctly to their account, answers account questions, processes...
More infoBehind the Tap Spotlight: Distribution & Conveyance Installation/Repair Supervisor Boyd Cummings
Behind the Tap Spotlight: Distribution & Conveyance Installation/Repair Supervisor Boyd Cummings Meet Distribution & Conveyance Installation/Repair Supervisor Boyd Cummings. Boyd supervises two repair crews. They are responsible for all...
More infoBehind the Tap Spotlight: Procurement Inventory Specialist Michelle Palominos
Behind the Tap Spotlight: Procurement Inventory Specialist Michelle Palominos Meet Procurement Inventory Specialist Michelle Palominos. Michelle works in our Warehouse and prepares quotes for inventoried supplies to ensure we have an adequate...
More infoBehind the Tap Spotlight: Risk Management Director Karen Riser
Behind the Tap Spotlight: Risk Management Director Karen Riser Meet CCWA Risk Management Director Karen Riser. Karen has the complex job of managing CCWA’s property and casualty insurance program, overseeing the procurements process in...
More infoBehind the Tap Spotlight: Microbiologist Melissa Hammond
Behind the Tap Spotlight: Microbiologist Melissa Hammond Meet CCWA Microbiologist Melissa Hammond. Melissa works in our Water Production Department’s Water Quality Laboratory. Her primary job duty is the sampling and bacterial analysis of the...
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We’ve talked about the role wetlands play in maintaining a successful Water Authority. Now I want to introduce another major hero at the authority, our reservoirs. CCWA has a surface water system that utilizes five raw water reservoirs and...
More infoBehind the Tap Spotlight: Stormwater Inspection Technicians Deyontai Singleton and Corey Binion
Behind the Tap Spotlight: Stormwater Inspection Technicians Deyontai Singleton and Corey Binion Meet Stormwater Inspection Technicians Deyontai Singleton and Corey Binion. As part of the Stormwater Compliance Team, these guys inspect CCWA’s...
More infoJosh’s Journey
Josh’ Journey – CCWA Communications Intern Josh Webb shares what he is learning on his journey in the water industry. Today’s heroes are wetlands. CCWA uses constructed treatment wetlands to help give highly treated wastewater an...
More infoBehind the Tap Spotlight: Meter Services Tech Rachel Schuler
Behind the Tap Spotlight: Meet Meter Services Technician Rachel Schuler. As a Meter Services Tech, Rachel reads meters, investigates stopped meters and high usage, and provides customer service out in the field. Water meters are read...
More infoJosh’s Journey
Josh’ Journey – CCWA Communications Intern Josh Webb shares what he is learning on his journey in the water industry. Today’s heroes are wetlands. CCWA uses constructed treatment wetlands to help give highly treated wastewater an...
More infoBehind the Tap Spotlight Customer Service Leadership Team
Behind the Tap Spotlight: Customer Service Leadership Team – Eunice Estremera, Meleshia Boone and Catrina Tanner Meet Customer Service Manager Catrina Tanner, Customer Service Supervisor Eunice Estremera and Call Center Supervisor Meleshia...
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