CCWA is at the forefront of public health and takes seriously our responsibility to deliver drinking water to the community. You may have seen stories about ‘forever chemicals’ being found in CCWA’s water. CCWA does not produce these chemicals in our treatment process, as their presence is a result of industrial release and discharges from other sources. Click here to learn more about these chemicals, (known as PFAS) and what we are doing here at CCWA. 

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Customer Service

The Clayton County Water Authority’s Customer Accounts staff is committed to providing quality services to everyone who contacts us through our Call Center, our web site or our payment locations. The staff also handles Billing, Collections and Meter Services.

Headquarters Office

1600 Battle Creek Road

Morrow, GA 30260

Open Monday – Friday

8 a.m. – 5 p.m.

Call Center

770.960.5200
Customer Service Representatives are available Monday – Friday from 8 a.m. – 5 p.m.

Forest Park Office

526 Forest Parkway, Suite A

Forest Park, GA  30297

Open Monday – Friday from

8 a.m.  – 5 p.m.

After Hours Emergency Calls

To report a water emergency, such as a large water leak, sewer backup or storm drainage issue after our normal business hours, call 770.960.5200.

Contact Us