Learn what goes on behind the tap at our Terry R. Hicks Water Production Facility Open House Saturday, 5/18 from 10 – 2. Find more info under For Our Community – Public Info – Drinking Water Week.

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Customer Service

The Clayton County Water Authority’s Customer Accounts staff is committed to providing Quality Service to everyone who contacts us through our Call Center, our web site or our payment locations. The staff also handles Billing, Collections and Meter Services.

Headquarters Office

1600 Battle Creek Road

Morrow, GA 30260

Open Monday – Friday

8 a.m. – 5 p.m.

Call Center

770.960.5200
Customer Service Representatives are available Monday – Friday from 8 a.m. – 5 p.m.

Forest Park Office

526 Forest Parkway, Suite A

Forest Park, GA  30297

Open Monday – Friday from

8 a.m.  – 5 p.m.

After Hours Emergency Calls

To report a water emergency, such as a large water leak, sewer backup or storm drainage issue after our normal business hours, call 770.960.5200.

Contact Us