If you think your bill is incorrect, please contact us using one of the following:
Clayton County Water Authority
Attention: Customer Service
1600 Battle Creek Road
Morrow, GA 30260
Please include your service address, CCWA billing account number and a valid contact telephone number. In order to avoid late fees or disconnection, you must contact us to file your dispute prior to the bill Due Date.
CCWA customers are not responsible for paying any disputed amount on the bill while the bill is in dispute. However, you are still obligated to pay the portion of your bill that is not in dispute by the stated Due Date.
If undisputed charges are not paid in a timely manner, you may be assessed a Late Charge, and your service may be subject to interruption.