Translate: English Spanish Vietnamese
Precautionary Boil Water Advisory Issued for Customers in North End of

Precautionary Boil Water Advisory Issued for Customers in North End of

County Due to Georgia Power Contractor Hitting a 24” Water Main


9:30 p.m.

July 11, 2023 – Clayton County Water Authority (CCWA) issued a precautionary boil water advisory for customers in the north end of Clayton County that experienced low pressure or no water this afternoon after a Georgia Power contractor hit a 24” water main while directionally drilling.

The contractor, Mastec, hit the main at 1187 Morrow Road in Forest Park. Because this is a main trunk line it affects customers in Forest Park, Ellenwood, College Park, Morrow and Lake City. Any customers in these areas who experienced low pressure, or no water for a short time should boil water before consuming it as a boil water advisory has been issued as a precaution. CCWA water quality lab staff is collecting water samples now for testing. Once testing is complete and the water is deemed saved to consume, the advisory will be lifted. Officials anticipate the boil water advisory will be lifted by 12:20 a.m. on July 13.

Any customers still having water issues should call 770-960-5200 or send a private message via Facebook @ClaytonCountyWater. If customers have cloudy or discolored water, they should run their outside spigot until it clears.

Customers in other areas of the county are not affected and do not need to boil their water.

Customers should use boiled water that has cooled or bottled water for:

o          Drinking

o          Brushing teeth

o          Washing fruits and vegetables

o          Preparing food and baby formula

o          Making ice

o          Giving to pets


Customers should:

o          Fill a pot with water.

o          Heat the water until bubbles come quickly from the bottom of the pot to the top.

o          Keep heating the water for one more minute.

o          Turn off the heat source and let the water cool.

o          Pour water into a clean, sanitized container with a cover for storage.

Georgia Environmental Protection Division (EPD) has been notified. Information is also posted and updated on and on CCWA’s Facebook page: @ClaytonCountyWater.

To limit risk, customers should follow the instructions contained in this release.

The complete CDC guidance can be found at this website: