Customer Service drive-thru’s are open, but our lobbies remain closed. Recreation Areas are open, but the Newman Wetlands Center remains closed.

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Clayton County Water Reopening Drive-Thru Services Monday, 5/4 at 8 a.m.

Clayton County Water Reopening Drive-Thru Services Monday, 5/4 at 8 a.m.

Customer Service Locations Remain Closed for In Person Transactions

 Morrow, Georgia – – Clayton County Water Authority (CCWA) is reopening its drive-thru services Monday, May 4 at 8 a.m. at its two customer service locations in Morrow and Forest Park. Customer Service lobbies will remain closed for in person transactions.

CCWA Customers may utilize drive-thru service at 1600 Battle Creek Road in Morrow and 526 Forest Parkway, Suite A in Forest Park Monday – Friday from 8 a.m. – 5 p.m.

“We are slowly opening back up for our customers, starting with our drive-thru services,” says H. Bernard Franks, CCWA general manager. “We have not decided when we will reopen our customer service locations for in person transactions but are preparing our facilities for when we do to promote social distancing.”

Customers still have other payment options, including:

  • Drop boxes at the HQ Complex, Forest Park Office, Terry R. Hicks Complex (1693 Freeman Road, Jonesboro) and Riverdale City Hall (6690 Church Street, Riverdale)
  • Online at ccwa.us
  • By phone using Speedpay (1.877.467.5110)
  • A list of additional payment options may be found at ccwa.us/payment-options

Customers may start new service or terminate service during this time. They can visit www.ccwa.us for more information or call 770.960.5200. CCWA temporarily suspended water service disconnections to ensure all customers have access to water to help fight the spread of the COVID-19 virus.