Clayton County Water Offices and Rec Areas Remain Closed Through 4/30

Call Center remains open along with several payment options

 Morrow, Georgia – – Clayton County Water Authority (CCWA) offices, its Newman Wetlands Center and public recreation areas will remain closed through April 30 following Georgia Governor Brian Kemp’s Shelter in Place extension to promote social distancing to prevent the spread of COVID-19.

“We continue following Governor Kemp’s guidance to do all we can to minimize our staff and customers’ potential exposure to COVID-19,” adds H. Bernard Franks, CCWA general manager. “While our offices are closed, our Call Center remains open to assist customers and the rest of our staff are working to ensure customers have clean, safe drinking water and reliable wastewater services.”

CCWA’s Call Center is open Monday – Friday from 8 a.m. – 5 p.m. and may be reached at 770.960.5200.

Customers still have many payment options, including:

• Drop boxes at the HQ Complex, Forest Park Office, Terry R. Hicks Complex (1693 Freeman Road, Jonesboro) and Riverdale City Hall (6690 Church Street, Riverdale)
• Online at ccwa.us
• By phone using Speedpay (1.877.467.5110)
• A list of additional payment options may be found at ccwa.us/payment-options

Customers may still start new service or terminate service during this time. They can visit www.ccwa.us for more information or call 770.960.5200. CCWA temporarily suspended water service disconnections to ensure all customers have access to water to help fight the spread of the virus. Some customers may have questions about the safety of their tap water as it relates to Coronavirus/COVID-19. CCWA officials are sharing information to help answer those questions.

• The Coronavirus (COVID-19) is not a water borne disease. You cannot get sick from drinking tap water.
• CCWA’s treatment processes disinfect and remove contaminants before the water enters the distribution system.
• CCWA staff conduct more than 1,560 drinking water tests each day to ensure customers have safe, high-quality drinking water.
• CCWA’s water meets or exceeds all state and federal drinking water standards.
• Customers can continue to use and drink water from their tap as usual.
• CCWA’s high quality tap water helps you stay healthy and hydrated!

CCWA’s Newman Wetlands Center initially closed to visitors on March 24 and its public recreation areas closed to visitors April 1. They will remain closed through April 30.

For more information on Coronavirus/COVID-19, visit www.cdc.gov.

For additional information about the Coronavirus and drinking water and wastewater visit: ww.epa.gov

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