The Clayton County Water Authority has a rich history dating back to when the Georgia General Assembly established the Authority in 1955. Below are the Authority's highlights from last year. To read more of our history, click on one of the decade tabs to the right.


  • CCWA formed an Innovation Team of employees from across the company to help identify and implement innovative processes, equipment and projects.
  • CCWA and HomeServe USA partnered to offer customers pipeline protection warranties on water lines, sewer lines and/or inside plumbing.
  • CCWA’s Small Local Business Program partnered with Clayton County Central Services to successfully host its 2nd Annual Small Business Expo in January.
  • Meter Services’ Loss Prevention Team have collected more than $1 million in past due balances and fees since starting the program in 2012 to reduce our losses due to water theft.
  • In February, CCWA began transitioning from its old access control system to an upgraded security platform.
  • CCWA’s Water Production team earned “outstanding performance” ratings from the Georgia Environmental Protection Division (EPD) an on-site inspection of water production facilities. The Hicks Water Production Plant scored 95.2%, the Smith Water Production Plant scored 96.5% and the Hooper Water Production Plant scored 97.3%. All three plants scored at the highest level which is Outstanding Performance.
  • CCWA staff earned four top awards during the Georgia Association of Water Professionals (GAWP) Spring Conference. W.B. Casey Water Resource Recovery Facility’s Pelletizing Operation received the 2017 Biosolids/Residuals Program of Excellence Award for the Large Operating System Greater than 5 Dry Tons Per Day Category.Shoal Creek Water Reclamation Facility was named the 2017 Wastewater Plant of the Year for the Advanced Treatment 3 – 5.9 Million Gallons per Day (MGD) Category. Hicks Plant Operator Lesley Rathburn was named the Water Top Operator and Shoal Creek Plant Supervisor Herlon Fayard was named Top Wastewater Operator.
  • CCWA hosted its annual Household Hazardous Waste Collection Day in April and collected waste from 470 vehicles, the City of Forest Park, the City of Lake City, Clayton County Public Schools and Habitat for Humanity.
  • CCWA began using Smart Covers to prevent sanitary sewer overflows in the county.
  • Staff celebrated National Drinking Water Week with outreach activities at our HQ Customer Service lobby and an Open House at the Hicks Plant
  • CCWA began transitioning from compound meters to Ultra Sonic Meters in heavy flow areas after researching the benefits of using ultra sonic meters.
  • General Manager Mike Thomas announced his retirement plans for June 2018
  • Stormwater maintenance crews completed nearly 1,800 work orders during  the fiscal year 2016-17.
  • During the Georgia Association of Water Professionals (GAWP) annual conference Awards Luncheon in July, Shoal Creek WRF Plant Supervisor Herlon Fayard received the Water Environment’s William D. Hatfield Award.Water Reclamation Manager Chris Hamilton, Northeast WRF Plant Supervisor David Blackstock and Pelletizing Plant Supervisor Dan Doss were recognized during the awards luncheon for reaching GAWP’s Life Member milestones.
  • CCWA implemented security upgrades at the HQ Main Campus to allow personnel to travel on foot between public and secured areas of campus.
  • CCWA implemented a new Customer Information System (CIS) system, Cayenta, after having been on Northstar for almost 10 years.
  • New fueling stations were installed at CCWA’s Dixon Industrial Boulevard site and HQ campus. The new stations are Fuel Master’s AIM2.4 technology, which is the leader in automated fuel management.
  • Hurricane Irma moved through the metro Atlanta area in September. Even though CCWA offices were closed, staff was busy assessing damage, responding to emergency calls and making sure CCWA plants and lift stations did not have any service interruptions.
  • CCWA’s launched a social media pilot program with a team to provide quality service on CCWA’s public Facebook page.
  • The Clayton County Board of Commissioners appointed Vivian Baldwin to the CCWA Board of Directors.
  • CCWA hosted its annual Wetlands & Watershed Festival on October 7th. This year’s festival brought in 398 visitors, not including volunteers and exhibitors.
  • The 2017 Rivers Alive Stream Clean Up was cancelled due to inclement weather.
  • CCWA participated in the national Value of Water’s Imagine a Day without Water campaign on October 12th. We partnered with TOTO USA (maker of high-end toilets) and Clorox to offer our Change Champions and Innovation Team members the chance to go behind the scenes and learn more about how water is used in their production processes.
  • CCWA’s Board of Directors named H. Bernard Franks as the Authority’s next General Manager. Franks will take over the position in June 2018 when General Manager Mike Thomas retires.
  • CCWA’s Finance Staff earned two awards this year, its 30th Certificate of Achievement for Excellence in Financial Reporting for fiscal year ending April 30, 2017 and its 12th Governmental Finance Officers Association (GFOA) Distinguished Budget Award for the Fiscal Year 2017-2018 Budget.
  • CCWA continued to earn the earn accolades for outstanding operations winning two awards during the Georgia Association of Water Professionals (GAWP) Fall Conference. CCWA received the 2017 Collection System Platinum Award and the 2017 Distribution System Gold Award.
  • CCWA hosted its 3rd Annual SLBE Networking Social Mixer on November 16th in the Marie Barber Community Use Room. By the end of the year, there were 137 certified firms in the SLBE program and the numbers continue to rise.

Enjoy all the comforts
of home - while saving water, energy & money.


Visit our
Wetlands Center

Learn more about the importance of protecting wetlands environments.