CCWA strives to provide a safe, clean water supply to our customers at all times. We have implemented several programs to insure the safety of our water supply. One such program is called Backflow Prevention and includes the installation of backflow devices at all customer connections.
Unlike most water utilities, CCWA has accepted the responsibility to test and repair all backflow devices annually by our State Certified Backflow Specialists rather than require customers to own and maintain the device.
To achieve regulatory compliance, CCWA must test and repair approximately 5,000 backflow devices on all commercial and industrial accounts annually and report compliance data to the State of Georgia.
CCWA cannot continue to absorb the cost of this program that is borne by the customer in other areas throughout the State of Georgia. The CCWA Board of Directors recently approved staff’s recommendation to recover the annual cost for testing and repairs by charging all commercial and industrial customers a small monthly fee for this service. The monthly fee will be charged to each non-residential account per service connection, to cover the cost of testing and any repairs to the backflow device.
The following monthly fees, based upon water meter size, will be added to the monthly statement of non-residential customers accounts, effective July 1, 2012:
We realize that additional fees are not welcomed in this economy; however in almost all other counties in Georgia, the property owner is required to do the testing and repair at his/her expense. This can be a very significant cost. We believe we can provide this service in a very efficient manner for you and the rest of our commercial customers. If you have any questions, please contact CCWA’s Call Center at 770.960.5200.