CCWA offices will be closed on Monday, January 19 in observance of Martin Luther King Jr. Day. We will resume normal business hours on Tuesday, January 20. If you have a water, sewer or stormwater emergency, call us at 770-960-5200.

Protect your pipes when temps drop below 32 degrees. Pipes that freeze most frequently are those that are exposed to severe cold, like outdoor hose bibs, swimming pool supply lines, water sprinkler lines, and water supply pipes in unheated interior areas like basements and crawl spaces, attics, garages, or kitchen cabinets. For tips, visit our Facebook page @ClaytonCountyWater or click here for more info.

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Customer Service

The Clayton County Water Authority’s Customer Accounts staff is committed to providing quality services to everyone who contacts us through our Call Center, our web site or our payment locations. The staff also handles Billing, Collections and Meter Services.

Headquarters Office

1600 Battle Creek Road

Morrow, GA 30260

Open Monday – Friday

8 a.m. – 5 p.m.

Call Center

770.960.5200
Customer Service Representatives are available Monday – Friday from 8 a.m. – 5 p.m.

After Hours Emergency Calls

To report a water emergency, such as a large water leak, sewer backup or storm drainage issue after our normal business hours, call 770.960.5200.