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New Water & Sewer Rates Begin January 1, 2021 

New Water & Sewer Rates Begin January 1, 2021

Authority Investing Today to Meet Tomorrow’s Needs – Launches Awareness Campaign to Help Customers Understand and Plan for Change  

2020 upended many plans but not the need to plan. The Clayton County Water Authority (CCWA) serves a critical role in public health and contributes to the overall quality of life by delivering safe drinking water and responsible wastewater management to homes and businesses across Clayton County. Ensuring that CCWA honors its commitment requires continual investment. As it has since 1960, CCWA looks to its 10-Year Strategic Master Plan to set priorities to meet the community’s evolving needs and changing environmental regulations in cost effective ways. Based on the level of investment needed for the 2020 Plan, CCWA will adjust rates beginning on January 1, 2021. Customers will see the change in their February bill.

For the average residential customer using 4,000 gallons of water/sewer a month, the change equals less than $5 a month or 16 cents a day. This represents nearly 2 out of 3 of its customers.  The CCWA Board of Directors approved the 10% rate adjustment for water and sewer base and usage rates in May 2020 but delayed the start date in response to the pandemic. Even with this change, CCWA will still have some of lowest rates in the metro area.

“This is our first rate adjustment since 2016, and our Board looked long and hard at how we could continue to serve a growing community while improving our infrastructure, facilities, operations, and even our business practices,” said General Manager H. Bernard Franks. “We are planning for the next 10 years and have identified nearly $626 million worth of essential projects. Our rates support the investment in these improvements. Some of them will take longer to complete than others, but all are for the benefit of the community.”

To help get the word out, CCWA has launched an awareness campaign through its existing outreach and communication channels, including Facebook (@ClaytonCountyWater), a dedicated web page www.ccwa.us/iminvested, newsletters, messages in monthly bills, signs at CCWA customer service locations, media releases and through other local agencies, community groups, and municipal governments. The campaign will also feature information on the Authority’s affordability program Care.Connect.Conserve.

 Affordability Program

Local partnerships fund CCWA’s existing affordability program Care.Connect.Conserve. CCC connects customers with local services that are available in times of need without using any money from ratepayers. Hardship assistance and senior citizen/veterans discount programs are administered by Clayton County Community Services Authority, Inc. (CCCSA). To learn more about any of these options, please visit www.ccwa.us/affordability-programs. CCWA encourages customers facing payment challenges to reach out even if the programs don’t fit their need.

About Clayton County Water Authority

The Clayton County Water Authority was created by the Georgia General Assembly in 1955 to provide water and sewer to approximately 450 customers. The Authority has since grown to provide water, sewer, and storm water services to more than 289,000 people throughout Clayton County and its six municipalities. The Authority has five raw water reservoirs and can produce up to 42 million gallons per day of potable water and treat up to 38.4 million gallons of wastewater every day.

For more information about CCWA, please visit here.