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The Clayton County Water Authority will work with customers who may be experiencing a financial hardship due to COVID-19. If you have questions about your bill or are experiencing a hardship, please contact us at 770.960.5200.

If you’re a Georgia renter who has fallen behind on rent payments as of March 13, 2020, you may qualify for assistance. The Georgia Rental Assistance Program can provide up to 18 months of rental and utility assistance, paid directly to participating landlords and service providers on behalf of tenants. Click here to visit DCA’s website to see if you qualify.

For information on assistance for mortgage, rent and utilities through the Clayton County Board of Commissioners, visit COVID-19 Assistance.

In an effort to protect employees, customers and visitors from the spread of COVID-19, we have enacted the following guidelines:

  • If you have any symptoms related to COVID-19, please use our drive-thru service instead of coming inside.
  • We are limiting the number of customers/visitors at one time to allow for social distancing. The maximum number allowed at one time in the Battle Creek Road lobby is 10 and the maximum number allowed at one time in the Forest Park lobby is 4.
  • Only one (1) person per family or transaction is allowed in the lobby at one time.
  • We ask that all visitors abide by social distancing guidelines and remain at least six (6) feet apart. Floor markers are provided to help.


Red Cross Appeal to the American Public:
Please give blood during this challenging time! Those who are healthy, feeling well and eligible to give blood or platelets, are urged to make an appointment to donate as soon as possible. Here’s how:
  1. Download & use the Red Cross Blood Donor App to make an appointment.
  2. Visit
  3. Call 1-800 RED CROSS (1-800-733-2767)
  4. Activate the Blood Scheduling Skill for Amazon Alexa

Stay up to date on the Coronavirus/COVID-19 with the following links:

State of Georgia COVID-19 Hotline  (844)-442-2681

Centers For Disease Control (CDC)

Georgia Department of Public Health 

Georgia Department of Public Health COVID-19 Testing

Georgia Department of Public Health COVID-19 Daily Status Report

Georgia Department of Public Health COVID-19 Vaccine

Environmental Protection Agency (EPA)

Information on Drinking Water and Wastewater Systems and the Virus

Clayton County Government – Coronavirus Education & Information

Federal Emergency Management Agency (FEMA) (Fact vs Myth)

Public Health Advisory for Communities

Clayton County Chamber of Commerce Resources for Business & Industry