How Do I Report a Drainage Problem or Sinkhole?

The Clayton County Water Authority is your one stop shop for all water issues. Whether you need to report a stormwater related issue (such as a drainage problem or sink hole) or a problem related to water or wastewater, just contact the CCWA Call Center at 770.961.2130.

A CCWA Customer Service Representative will then create a work order and have someone investigate the issue.

How Do I Report Illegal Dumping?

It is important to keep our stormwater infrastructure, streams and creeks free of any harmful items that wind up in our drinking water reservoirs. This includes used motor oils, paints, pesticides, chemicals, litter, trash and even grass clippings.

Many people believe that everything in a storm drain goes through a treatment process just like wastewater. However, Clayton County's stormwater infrastructure is not tied in to our sanitary sewer system. So, everything that makes its way into a storm drain, stream or creek winds up in our raw water reservoirs.

If you see someone dumping anything into one of Clayton County's storm drains, streams or creeks, please fill out this form so we can investigate the incident. If you see someone in a vehicle dumping, any information you can provide (tag number, company name, etc.) is helpful.