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H. Bernard Franks

General Manager

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CCWA’s General Manager H. Bernard Franks has a passion for the water industry and the Clayton County community. He was promoted to General Manager in June 2018 with more than 20 years of experience at the Authority where he worked his way up the ranks.

Franks started working at CCWA in 1996 as a Water Service Mechanic. He then served as an Equipment Operator, Senior Equipment Operator, Crew Leader and Sewer Cleaning Foreman. For 8 1/2 years, he served as the Distribution & Conveyance Technical Services Foreman and then served two years as the Department Manager of Distribution & Conveyance. In 2014, he was promoted to Assistant General Manager of Operations where he oversaw the Authority’s water reclamation, water production, general services and distribution & conveyance departments. He then served a year and a half as Assistant General Manager over Support Services where he oversaw customer service, finance, program management and engineering (stormwater), risk management/purchasing/safety and public information.

He holds a Water Distribution System Operator License, Wastewater Collection System Operator License, Backflow Testing License, Backflow Proctor Certification, and a Commercial Drivers License (CDL).

Franks is active in the Georgia Association of Water Professionals (GAWP), American Water Works Association (AWWA), Georgia Rural Water Association (GRWA) and Georgia Utility Contractors Association (GUCA). Franks also serves as the Clayton County Chamber of Commerce Board Chair. He lives in Jonesboro with his wife Lenora and their sons Bernard, Joshua and Cameron.

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