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Customers in Northern Part of County Experiencing Taste/Odor Issue Are Assured Water is Safe

Oct 31, 2017 by Suzanne Brown

Clayton County Water Authority (CCWA) officials are assuring customers in the northern part of the county that the musty/earthy taste and odor some customers are experiencing in their tap water is not harmful to their health.

Customers in the northern half of the county began experiencing taste and odor issues last week. This is caused by the recent change in temperatures and algae that grows naturally in all lakes, including our drinking water reservoirs. Customers affected are served by the William J. Hooper Water Production Facility.

"We want to assure our customers that their tap water is safe and continues to meet all water industry regulations," says P. Michael Thomas, general manager of CCWA. "We understand their concerns and frustrations. We are working diligently to get their tap water back to normal quickly as we can."

Tests performed by CCWA's water quality staff confirm that the water is safe. CCWA's water production staff has changed processes within our water production plants to reduce the taste and odor issue. CCWA maintenance crews are continuing to flush in the affected areas. It will take a while to get the affected water out of our distribution system, but are expecting to see improvements in a few days. Customers who are experiencing problems at their home or business, or have questions or concerns about your water, should contact our Call Center at 770.960.5200.

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