A water meter measures the amount of water entering your plumbing system. Most meters are located in boxes in the ground located near the curb. Open the box carefullyand inside you will find the water meter. The meter dial can be found under the small, hinged cover. If the glass is dirty, wipe it clean to make it easier to read. Water meters used by the Clayton County Water Authority measures water usage in gallons. (Other water providers may measure in units of cubic feet.)
Where Your Water System Begins
Clayton County Water Authority provides service and maintenance up to, and including, the meter. Once water exits the meter, it enters the customer's privately owned system and area of responsibility. If CCWA staff observes potential leaks or other problems with a customer's plumbing, we will notify the customer. However, the customer is responsible for assessing and making any necessary repairs or calling a qualified plumber to do so on their behalf.
Reading Your Water Meter
Your water meter is much like your car's odometer, showing the cumulative total of water that has run through your meter. The sweep hand, which moves like a clock hand, measure each gallon of water up to 10 gallons. Notice the first number on the right of the total is a stationary zero. There's no need for it to move because the sweep hand does its work. Except for the stationary zero, the reset of the number is read like an odometer. The movable dials to the left of the stationary zero read in 10s, 100s, 1,000s of gallons, and so on.
A triangular dial near the center of the meter face is used for leak detection and will spin even if there is an extremely low flow through the meter.
The Clayton County Water Authority bills its customers each month based on the water usage registered on each account's meter. Customers often ask how to read their water meter. We hope the "How to Read your Meter" flyer below explains this process. Plus, it also gives you money-saving leak detection tips.
Why Is My Bill So Much Higher Than Last Month?
If your average daily usage has recently spiked, consider the following possibilities:
If you have questions about the reading of your meter, please call CCWA's Customer Call Center Monday - Friday, between 8 a.m. - 5 p.m. at 770.960.5200, then press 5.