First, there is not actually any mud in the water delivered to your home and no mud can enter our pressurized water lines. However, there are minerals in the water that can settle in the main lines or accumulate on older household plumbing made from galvanized steel pipe. The two minerals that can cause the water to be discolored are iron and manganese. Neither of these minerals are harmful. They are found in most vitamin supplements. These minerals can accumulate in the bottom of the main lines over a number of years. When pressure changes occur in the water lines from line breaks, improper flushing of hydrants, fire use of hydrants, filling swimming pools or rapid turning on of the water (bathtub filling), these minerals can re-dissolve in the water and make it appear muddy. This situation is remedied by flushing from your outside hose spigots. If this is ineffective, contact CCWA’s Call Center at 770.960.5200.
No. Chemicals such as chlorine are always kept at safe and unnoticeable levels. The chlorine is maintained in CCWA’s distribution system from 0.2 to 2.5 mg/l which is a fairly low level. Household bleach for example is 50,000 mg/l chlorine. These smells and possibly tastes can be from a number of sources:
This is caused by excessive amounts of air in the water lines. Air can get trapped in high places in household lines or mains. This trapped air then saturates the water passing through it under pressure and gives it the white, milky look. Fill a clear glass with water and let it sit on the counter. Watch as the milky look disappears with time. This situation is remedied by flushing from your outside hose spigots. If this is ineffective, contact CCWA’s Call Center at 770.960.5200, or your landlord.
Aerators at the end of faucets may also introduce air into the water and give it the appearanceof milky white water. Remedy this by removing the aerator from the end of your faucet.
This is caused by a defective dip tube in the water heater. If this plastic tube is defective, it sheds its plastic, which then makes it way through your plumbing and gets trapped in the strainers. To remedy this, contact a licensed, professional plumber or the water heater manufacturer.
This is caused by mold and mildew spores in the air. These spores land in these moist environments and form colonies that look pink or black. These organisms are not in the water, but in the air (they are not harmful). The remedy for this is to try to minimize these spores in the air. You may try allergy free filters, keeping lids down, sealing toilet tanks and fixing leaky faucets.
This is caused by a couple of things:
It is between 20 and 50 mg/l or 1 to 3 grains per gallon.