Customer Service

The Clayton County Water Authority's Customer Accounts staff is committed to providing Quality Service to everyone who contacts us through our Call Center, our web site or our Front Counters. The staff also handles Billing, Collections and Meter Services.

Call Center

770.960.5200

Customer Service Representatives are available Monday - Friday from 8 a.m. - 5 p.m.

After Hours Emergency Calls

To report a water emergency, such as a large water leak, sewer backup or storm drainage issue after our normal business hours, call 770.960.5200.

Payment Locations

Headquarters Office

1600 Battle Creek Road

Morrow, GA 30260

Open Monday - Friday from 8 a.m. - 5 p.m.

Forest Park Office

526 Forest Parkway, Suite A

Forest Park, GA  30297

Open Monday - Friday from 8 a.m.  - 5 p.m. 

 

CCWA Administration

1600 Battle Creek Road Morrow, GA 30260 770.961.2130
Click here for directions to our Headquarters Complex

 

Recreation Areas
Blalock / Shamrock Recreation Area 770.603.5605
J. W. Smith Recreation Area 770.603.5605
Newman Wetlands Center 770.603.5606
 
Engineering 770.960.5207
Distribution & Conveyance 770.960.5230