Account Information

CCWA offers customers access to their account 24 hours a day, seven days a week. This feature allows you to check your account balance and view your billing history at your convenience. In order to set up Account Access, we must have the last four digits of your Social Security Number or Tax Identification Number on file. This information is needed for us to protect access to your account. If you need to provide this information, or if you want to verify that CCWA already has it on file, please contact our Call Center at 770.960.5200, then press 4.

Sign up for Account Access

All you need to sign up for this feature is:

  • Your 8 digit account number from your recent CCWA water bill 
  • For Residential Customers - the last four digits of your Social Security Number
  • For Commercial Customers - the last four digits of your Tax Identification Number
  • A valid email account

To set up Account Access, you must enter your name exactly as it appears on your water bill.

If you experience any difficulties accessing this system, please contact the CCWA Call Center at 770.960.5200, then press 4, during normal business hours (Monday - Friday 8 a.m. - 5 p.m.)

Please note: The CCWA’s Account Access is best viewed in Internet Explorer.


Continue to Account Access